FirstGroup is aiming to be the first bus operator outside London to offer customers contactless payment.
The company is to invest £27 million in the tap in and pay technology for its 5,000 strong bus fleet. New ticket machines will be introduced to buses from the autumn and will initially allow customers with an ITSO smartcard to touch in. Contactless bank cards will be accepted across England from late 2012.
Giles Fearnley, managing director of FirstGroup’s UK bus division, says: “Considerable investment in our buses continues. This is a groundbreaking announcement for the bus industry and good news for our customers. The public transport industry will increasingly rely on new technology such as contactless bank cards and mobile phones to both retain and attract customers. It’s an exciting prospect and I’m delighted that FirstGroup is at the forefront and setting new standards in the bus industry.
Latest News
Creating value together: Strategic partnerships in the age of GCCs
As Global Capability Centres reshape the financial services landscape, one question stands out: how do leading banks balance in-house innovation with strategic partnerships to drive real transformation?
Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.
Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.
Beyond compliance: Building unshakeable operational resilience in financial services
In today's rapidly evolving financial landscape, operational resilience has become a critical focus for institutions worldwide. As regulatory requirements grow more complex and cyber threats, particularly ransomware, become increasingly sophisticated, financial services providers must adapt and strengthen their defences. The intersection of compliance, technology, and security presents both challenges and opportunities.
© 2019 Perspective Publishing Privacy & Cookies
Recent Stories