Working with mFoundry, First Hawaiian Bank has launched its mobile offering.
“We’re excited to see such strong demand for our mobile banking solution out of the gate,” says Jaylene Tsukayama, vice president and manager for electronic banking at First Hawaiian Bank. “Part of this quick uptake is due to the range of access options we’re providing – customers can access their mobile finances via mobile web, native apps and SMS/text banking – serving the greatest number of customers. We’re looking forward to expanding on this foundation with more advanced mobile banking features.”
“First Hawaiian Bank is already experiencing strong adoption for its mobile banking solution,” comments Drew Sievers, co-founder and CEO at mFoundry. “This is becoming more commonplace with our deployments, as we help our customers marry consumer demand with a solution that provides the greatest range of features and access options. As more and more smartphone users begin using mobile banking, it’s critical that banks provide a broad range of mobile access options. Mobile banking serves as a customer service tool to reduce support costs and boost customer satisfaction, while also serving as a marketing tool for attracting new depositors hungry for mobile access options. We believe consumers will move money to banks or credit unions that provide more access options.”
Latest News
Creating value together: Strategic partnerships in the age of GCCs
As Global Capability Centres reshape the financial services landscape, one question stands out: how do leading banks balance in-house innovation with strategic partnerships to drive real transformation?
Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.
Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.
Beyond compliance: Building unshakeable operational resilience in financial services
In today's rapidly evolving financial landscape, operational resilience has become a critical focus for institutions worldwide. As regulatory requirements grow more complex and cyber threats, particularly ransomware, become increasingly sophisticated, financial services providers must adapt and strengthen their defences. The intersection of compliance, technology, and security presents both challenges and opportunities.
© 2019 Perspective Publishing Privacy & Cookies
Recent Stories