Airdrie Savings Bank is signing a five-year hosted debit card processing contract with FIS for its Cortex card management solution. The deployment is due to go live in Q3 this year and will ensure Payment Card Industry (PCI) Data Security Standard (DSS) compliance, ensuring widespread acceptance of the bank’s cards.

FIS Cortex is a modular software application which processes card-based transactions on every level of an electronic funds transfer, providing the necessary messaging and integration with payments industry schemes. The solution will allow Airdrie Savings Bank to issue debit, credit and prepaid cards from a single platform in the future.

Stuart Waterson, senior manager, operations for Airdrie Savings Bank, explained that the rationale behind the switch to FIS Cortex was prompted when the bank’s existing supplier announced it was going to sunset its non-Payment Card Industry (PCI) compliant solution. “Personal service is our number one priority at Airdrie Savings Bank and we wanted to avoid any disruption to our customer base. We also wanted to solve the problem of PCI compliance and deploy a system that could handle debit, prepaid and credit card processing via a single platform,” he said.

“FIS Cortex also had the advantage of enabling existing card data to be easily migrated from the previous system. This means there is no need to inconvenience customers by re-issuing debit cards or Personal Identification Numbers (PINs),” he added. “The considerable burden of PCI compliance also now falls on FIS. We really liked the fact that FIS Cortex is highly configurable too and can integrate seamlessly with our systems and daily processes, as well as avoiding large scale in-house development.”

Established in 1835, Airdrie Savings Bank has seven branches covering North Lanarkshire and last year reported total assets of £150 million. Currently, the bank has more than 60,000 customers.

Share Story: