Strengthening Operational Resilience in Financial Services


As the financial services landscape evolves, operational resilience is emerging as an essential priority. Financial institutions, especially those deemed “too big to fail,” face mounting pressure to safeguard operations from disruptions while adhering to increasingly complex regulatory frameworks, such as the EU’s Digital Operational Resilience Act (DORA) and the PRA’s operational resilience policies. Yet, with only 12 per cent of institutions fully prepared for these upcoming regulations, the path to demonstrating resilience remains challenging.

Key Insights from the Report:

  • Preparedness Gaps: Just 12 per cent of financial institutions are ready for the new regulations, and 49 per cent remain unprepared. Some estimate they need up to 36 months to comply, despite upcoming deadlines.
  • Clarity Challenges: 59 per cent of respondents express difficulty with regulatory guidance, especially around critical areas like setting impact tolerances and managing third-party risks.
  • Technology as a Key Enabler: Many institutions are turning to automation, machine learning, and cloud-native technologies to improve real-time risk management and resilience.
  • Investment priorities: While investments are directed at documentation, cybersecurity, and technology upgrades, areas such as business continuity planning risk being underfunded.

    • This FStech report produced in collaboration with BMC provides a clear view of the current landscape, offering strategies and practices to support financial institutions as they strive for both operational resilience and regulatory readiness. It highlights how FSIs can navigate regulatory requirements effectively, leveraging technology and internal alignment to build resilience as a cornerstone for long-term success.

    Download the Full Report to learn how your institution can balance regulatory demands with sustainable resilience practices in an increasingly digital financial landscape.


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