How AI is Transforming Banking & Finance


This Rackspace Technology and Microsoft e-book explores the transformative power of generative AI in banking and finance. It covers how AI enhances customer service with intelligent chatbots, strengthens fraud detection through advanced pattern recognition, and automates back-office processes. The e-book also highlights AI's role in predictive analytics and personalised financial services while emphasising the need for strong data governance and ethical frameworks to manage risks.

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