The global COVID-19 outbreak has created unexpected disruption, accelerating the need for individuals and businesses to change how we live, work, and interact. What we expected to happen by 2025 is happening now – in 2020.

According to research by PwC, 69% of financial services firms expect at least 60% of their workforce to work from home at least once a week, even after the pandemic. That is more than double the 29% working from home once a week pre-pandemic.

To lead employees and customers through and beyond this crisis, and to emerge in a position of strength, organisations need to use this opportunity to build new levels of trust while making strategic investments to provide a world-class employee experience.

Download our eBook today to read our latest thought leadership and explore what a world-class employee experience should look like.

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