Insurers have more data than ever before. But it’s not necessarily how much data your organisation has that matters - it’s how effectively it can be used. However, the increase in data volumes and rising complexity of the past few years haven’t been matched by improvements in IT infrastructure or hiring of skilled workforce.
AI, machine learning, predictive analytics and automation are fast providing customers with the next generation of personalised insurance services, but many organisations are lacking the data quality, visibility, and data access needed to make end-to-end digital transformation a reality.
In addition, many are burdened by data siloes spread across disparate business units including claims, policy, pricing, and finance – creating a bottleneck to agile operations and seamless customer applications.
This webinar sponsored by Endava featured an expert panel to delve further into these challenges and explore the ways in which insurers are using data to drive digital transformation and create new value for customers.
