AI in financial services: Navigating the path from adoption to innovation


Jonathan Easton

Editor, FStech

Monica Sasso

Global Financial Services Digital Transformation Lead, Red Hat

Dr. Richard Harmon

Global Head of Financial Services at Red Hat

As AI reshapes the industry, from customer interactions to risk management, financial institutions are facing numerous critical issues at the intersection of innovation, regulation, and legacy infrastructure.

This FStech webinar, sponsored by Red Hat, explores the transformative impact of AI on the financial services landscape and the complex challenges institutions face in harnessing its potential, pulling out key figures and findings from the recently published FStech & Red Hat research report ‘AI in financial services: Trends, strategies and challenges’.

Expert speakers delve into the delicate balance between data-driven insights and privacy concerns in an era of increasing scrutiny, and explore how forward-thinking institutions are reimagining their approach to data governance, ensuring compliance while unlocking the full potential of AI-driven decision-making.

The session addresses the pressing need for technological evolution within financial services, examining strategies for modernising core systems without compromising operational stability. Ethical considerations in AI deployment are also a central theme, reflecting the industry's growing focus on responsible innovation.

By watching, financial services leaders will gain valuable perspectives on navigating the AI revolution, positioning their organisations to thrive in a rapidly evolving digital ecosystem while upholding the trust and security fundamental to the industry.

For more detailed insight and analysis, read the FStech and Red Hat report – AI in financial services: Trends, strategies and challenges – here.


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