Subscribe to our e-newsletter
Follow us on Twitter
Privacy and cookies
Established 1995
Wednesday 27 May 2020

LATEST NEWS

Experience Index
2019 Digital Trends: Financial Services in Focus

This year in financial services, the focus on digital customer experience (CX) is higher than ever. And differentiating with outstanding CX and customer service are essential for moving the needle in a highly competitive marketplace. Explore how using data wisely, embracing innovations like AI, and delivering personalised, standout content at the right time are top priorities for companies this year. Discover what’s trending in digital and how to navigate the challenges ahead.

Key points from the report:

To find out more about other trends your peers are expecting to emerge in 2019 and beyond, read the 2019 Digital Trends: Financial Services in Focus report created in association with Econsultancy.

First Name
Last Name
Job Title
Functional Area
Organisation Name
Business Email
Business Phone
County
Country
By downloading this whitepaper you are agreeing to provide FStech magazine (and its publisher PPL) with your contact details. These details may be used by the publisher to distribute email news, provide information and updates. This information will not be provided to third parties (excepting the sponsor of this particular whitepaper, Adobe). Please note that all data is stored on EU-based storage systems, and that all PPL electronic communications have an unsubscribe function.