Agenda
Full agenda to be announced...
08.30 - 09.25: Registration and refreshments
09.25 - 09.30: Chairman’s welcome
Jonathan Easton, Editor, FStech
09.30 – 10.00: Keynote session to be announced
10.00 - 10.30: Session to be announced
10.30 - 11.00: Panel: Culture governance that works: Preventing nonfinancial misconduct in financial services sponsored by Smarsh
Panellists:
Shaun Hurst, Principal Regulatory Advisor, Smarsh
Leading banks are now treating culture as a control they can measure and manage. This panel looks at how to prevent toxic behaviour without heavy handed monitoring. We will cover clear behavioural standards, leadership accountability, psychological safety, and hiring and certification practices that fit regulated roles.
Expert speakers will show how simple language rules, sensible risk scoring, and human review can spot early signs of harassment or discrimination in higher risk channels, while privacy by design protects staff and whistleblowers. Insights from monitoring will be linked to conduct reporting, complaints handling, and regulator expectations on fitness and propriety, with evidence that supports fair investigations and remediation.
Attendees will leave with practical ways to scale culture governance: joined up communications oversight that works with HR and legal systems, supplier and third-party checks, and board level dashboards that stand up to scrutiny without discouraging speak up.
11.00 - 11.30: Coffee break
11.30 - 12.00: Session to be announced
12.00 - 12.30 Session to be announced
12.30 - 13.00: Session to be announced
13.00 – 13.30: Panel session to be announced
13.30 - 14.30: Lunch Break
14.30 – 15.00: Session to be announced
15.00 - 15.30 : Panel session to be announced
15.30 – 16.00: Keynote session to be announced
16:00 – 16.15 : Chairman's closing remarks, quiz and end of conference
16.15 - 17.15: Networking drinks reception
