Speaker profile: Nadya Hijazi

Nadya Hijazi is an experienced banking, digital and technology leader with more than 30 years’ experience in financial services. She spent over 24 years at HSBC, most recently as Managing Director and Global Head of Wholesale Digital Channels, where she was responsible for the strategy, delivery and day to day running of digital banking services used by more than one million corporate and institutional clients across over 65 markets. During her career at HSBC, she led large-scale global digital transformation across digital banking in the commercial and corporate bank, with responsibility for significant technology investment and complex international delivery. Her work included developing HSBC’s global digital channels strategy, expanding digital account opening across multiple markets, growing API-based banking services and strengthening the resilience and security of critical digital services. This included accountability for cyber, fraud, regulatory and financial crime risk related to global digital channels. Her experience spans digital transformation and channels, transaction banking, customer service and operations, data sovereignty, and more recently AI. Nadya currently holds non-executive roles with Brunel University London and Bank Workers Charity, where she contributes experience in digital transformation, technology, cyber risk and governance.