Speaker profile: Eleanor Whittaker

Eleanor Whittaker is a Senior Product Manager at NatWest, currently leading high‑impact digital banking enhancements, having previously held Product and Project Management roles at British Airways and Santander. She brings over a decade of experience delivering large‑scale financial services transformation across banking and aviation, including payments, tokenisation, orchestration, digital banking platforms, and CRM transformation; all driving significant revenue growth and customer experience improvements. Her work spans complex, multi‑channel delivery across highly regulated financial environments.