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BT’s users include the world’s largest banks, brokers, insurance companies, investment managers and exchanges throughout over 170 countries. It delivers communications-based services that address the needs of organisations across the wholesale, corporate and retail banking, financial markets, insurance and payments sectors to increase their operational efficiency and agility and to help to improve customer service. BT enables the largest, secure networked financial community in the world to carry out its business reliably and fast, using integrated voice, data and video to communicate within and between thousands of institutions and access applications from hundreds of providers internationally.

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Cognizant is a leading provider of information technology, consulting, and business process outsourcing services with over 50 global delivery centers and more than 100,000 employees as of December 1, 2010. A member of the NASDAQ-100 Index and S&P 500 Index, Cognizant is a Forbes Global 2000 company and a member of the Fortune 1000 and is ranked among the top information technology companies in BusinessWeek’s Hot Growth and Top 50 Performers listings.

Cognizant’s Banking and Financial Services Practice helps financial organisations develop business solutions that drive efficiency, effectiveness, innovation and virtualisation. When you choose Cognizant, you benefit from deep industry expertise to help you manage risk, comply with regulations, increase competitiveness and manage all your business transformation challenges. It’s no wonder that six of the Top 10 U.S. banks, as well as four of the Top 10 EU banks, and four of the leading UK banks have chosen Cognizant. Visit us at


Eptica provides Multichannel Customer Interaction software that enables organisations to dramatically lower their service costs and better meet their customers’ expectations for good service, whichever channel they contact them through. Including: Web Self-service, Social Customer Service, Email Management, Chat, Fax-Letter-SMS and Knowledge management, Eptica enables website and customer service channels to improve quality of service, resolve enquiries faster and maximize every sales opportunity.

Eptica is based in the UK, France, Spain, Canada and Singapore and operates worldwide through its network of partners. Eptica’s customers include: Ageas Insurance Solutions,, Société Générale, MMA, ING Direct, Barclays and Crédit Agricole . The company’s continuing innovation and strong performance resulted in Eptica’s inclusion in Gartner’s 2010 Magic Quadrant for Web Customer Service.  For more information please visit Eptica at


fis logo

In a world of giant generalists and niche specialists, FIS offers the best of both – the breadth of products and depth of knowledge to overcome any challenge, and the scale and focus to handle the most complex projects with expertise and outstanding customer service. As the world’s number one technology provider to the financial industry, we offer local sensibility on a global scale.

FIS provides best-in-class technology solutions to 40 of the top 50 global banks. We are a market leader in most major categories of financial information services, including card and core processing, loyalty, electronic bill payment, and many others.

The thing that really sets FIS apart: our people – a 30,000 strong team around the world whose collective drive and customer service mentality means that we never settle for second best for ourselves and our clients.

FIS. Never Compromise.

For more information about any of our products and services, visit



(ISC)²® is the globally recognized Gold Standard for certifying information security professionals. (ISC)² has certified over 65,000 information security professionals in 135 countries. Based in Palm Harbor, Florida, USA, with offices in Washington, D.C., London, Hong Kong and Tokyo, (ISC)² issues the Certified Information Systems Security Professional (CISSP® ) and related concentrations, Certified Secure Software Lifecycle Professional (CSSLPCM), Certification and Accreditation Professional (CAP®), and Systems Security Certified Practitioner (SSCP®) credentials to those meeting necessary competency requirements. (ISC)² certifications are among the first information technology credentials to meet the stringent requirements of ANSI/ISO/IEC Standard 17024, a global benchmark for assessing and certifying personnel. For more information,


The National Outsourcing Association is the UK’s only outsourcing trade association and THE centre of excellence in outsourcing

We are an independent body focused on communicating the significant benefits and strategic lessons of outsourcing. We are not-for-profit, run by our members for our members.

Uniquely representing the interests of both outsourcing end users and suppliers, our services are focused on delivering education, excellence and collaboration. We are involved in all areas of outsourcing, including: ITO, BPO and KPO.



#1 for Cloud Security

Pirean is a leading Systems Integrator and Consultancy – delivering industry leading solutions and software for IT Service and Security Management.

Access: One – the #1 solution for Cloud Security

Secure Access for Cloud, Datacenter and SOA Services
• BCS and Computing Awards – Finalist - Information Security Innovation of the Year
• FST Awards 2011 – Finalist - Cloud computing innovation of the year
• FST Awards 2011 – Finalist - Most innovative product of the year

In a world of ever increasing risk your organisation requires a flexible, robust and secure approach to identity, access and audit management.

As you extend your reach beyond the datacenter you need to extend your security infrastructure to protect your vital resources.

For more information on why Pirean is the #1 choice for enterprises looking to secure the cloud visit



About Ricoh UK

Ricoh is a global document solutions company at the forefront of print innovation. As the UK's leading provider of office and production print solutions, we help organisations to maximise the effectiveness of their communications.

Our managed print services help companies to achieve greater efficiency from their print procurement strategy by equipping IT directors and CIOs with the ability to control and manage a document strategy that meets risk management, sustainability and cost reduction objectives.

Bespoke software or legacy systems can be integrated to help optimise a fleet and our commitment to neutralising our carbon footprint means our clients' document strategy will have a minimal environmental impact.

To find out more visit


About Virgin Media Business

Virgin Media Business is the UK’s only telco with a nationwide fibre optic Next Generation Network. Launched in February 2010, the company aims to bring the Virgin philosophy to the business telecoms market. Providing innovative, high quality solutions built on brilliant customer service.

Virgin Media Business is the largest business-to-business brand in the Virgin group. With a strong product portfolio that includes its market leading Ethernet services. It uses its network asset in order to create bespoke tailored telecoms solutions for its customers. Employees are located at 40 offices across the UK, allowing Virgin Media Business to be closer to its customers in every sense. 

Previously known as ntl:Telewest Business, organisations working with Virgin Media Business include Royal Group of London, Countrywide Plc, Hampshire and Isle of Wight Partnership and South West Water.