Report reveals extent of Open Banking impact

Open Banking is one of the most radical changes in the recent history of financial services and has already dramatically impacted investment decisions within the industry, according to TLT.

The UK law firm’s new research, based on survey responses from 130 senior decision makers representing a range of financial firms across the UK, found that a vast majority (84 per cent) are investing in Open Banking products and services.

A further 44 per cent are also considering launching new products or services to improve the Open Banking experience for customers, while just over three quarters reckon Open Banking and PSD2 is one of the most radical changes in recent history for financial services.

However, more than half (53 per cent) of respondents said the industry has found it difficult to adapt to these new regulations.

Despite enthusiasm and investment, many firms - both banks and non-banks such as FinTechs and payment services providers - are struggling to formulate and implement comprehensive strategies to deal with Open Banking. Two thirds said they do not have a comprehensive strategy in place and 13 per cent have no investment strategy at all.

Financial services companies are also clearly worried about competitive threats in the wake of the implementation of Open Banking, according to TLT. In particular, banks see big tech companies - such as Google, Amazon, Facebook and Apple - as the biggest perceived competitive threat in the Open Banking space (63 per cent).

Two thirds of respondents believe the market will ultimately become more consolidated, with larger banks and corporates buying FinTech businesses and smaller banks to keep pace with the level of innovation and speed of product development required to make a success of Open Banking.

Even amidst the challenges and competitive threats, respondents suggested Open Banking is on track to achieve the aspirations of the regulators. More than two thirds said that once fully implemented, the rules will bring greater innovation to the industry, and more choice for customers, while half agreed it will enable greater customer control of banking data and services and easier industry collaboration.

David Gardner, partner in the financial services team at TLT, commented: "Our research reveals the true scale of disruption that financial services companies are grappling with, alongside the opportunities that these far-reaching changes have created – provided that companies can keep up with the pace of change.

"The race is on for every participant to identify their position and launch a ‘killer app’ or product to capture that opportunity,” he continued. “But there are considerable challenges for existing players and new entrants – from complying with regulatory technical standards to identifying market opportunities and potential partnerships and making sure that customer data is adequately protected.”

    Share Story:

Recent Stories


The Future of Intelligent Finance
FStech Group Editor Mark Evans sits down with Jason Cao, President of Global Financial Services Business Unit, Enterprise BG at Huawei ahead of its Intelligent Finance Summit which was held on 3rd and 4th of June in Shanghai. This Q&A delves into key trends in digital transformation of the financial services industry as well as a look at how data, robotic infrastructure, intelligent storage and innovative technologies are shaping the future for FSIs.

The Rise of Instant Payments
Instant payments are creating new business opportunities for banks by providing more touchpoints than ever. With these evolutions underway, Featurespace brought leading industry experts together to discuss how they are protecting customers from fraudsters in real time, utilizing innovative and disruptive solutions to reduce fraud. Click here to find out more.

Offloading Cyber Risk in the Cloud
As cyber attacks and data breaches are in the news on an increasingly regular basis - with regulatory penalties and customer trust on the line for financial services firms - it has never been more crucial to be compliant in the cloud.

This video, with Akamai’s EMEA director of security technology and strategy Richard Meeus, will help explain what your company can be doing to make sure it’s not embroiled in the next big fine or front-page scandal.