Metro Bank launches second start-up innovation programme

Metro Bank has launched the second edition of its start-up collaboration programme, Metro Bank Magic Makers, once again in collaboration with investment company L Marks.

In 2021, solutions from the three chosen start-up companies - Surfly, Solidatus and Poly AI -succeeded in evolving Metro Bank’s customer experience provision and the bank’s operational efficiency.

Drawing on last year’s programme, Metro Bank will again be looking for start-ups with innovative solutions to advance its customer experience.

L Marks will again scout for and identify businesses to apply and take their innovative ideas to the next level.

Throughout the ten-week programme, the chosen start-ups will receive mentorship from Metro Bank senior stakeholders and gain insights from sector experts who will test and validate their solutions.

Kat Robinson, customer experience director at Metro Bank, said: “Working with start-ups enabled us to not only capitalise on the latest technological innovations, but also roll out the test and implementation at pace. Being so agile has been key to delivering positive change for our customers.

“We are now appealing both internally and externally for ideas and solutions that will once again transform our customer experience and we are really excited to see what is out there.”

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