Cynergy joins Google and Wipro for ‘human-digital banking’

Cynergy Bank is partnering with Google Cloud and Wipro to deliver a new ‘human and digital’ banking model.

The new model aims to transform banking for customers who “value a seamless blend of a face-to-face relationship that is enabled by the latest digital technology.”

The partnership will provide a new ‘digital relationship banking’ platform, which will officially launch in the first quarter of 2021, that combines Google Cloud and Google Cloud partner technologies, Wipro’s domain and tech expertise and Cynergy Bank’s relationship management expertise.

The bank will offer a suite of additional tailored services delivered digitally to customers; delivering a personal relationship experience with the infrastructure and software of a fully digital banking service.

The new services will be available via the Cynergy Bank’s digital products platform.

“We are redefining what it means to be a relationship bank in the digital age, with face-to-face service blended with amazing technology,” said Nick Fahy, CEO of Cynergy Bank. “Our digital relationship bank – the first in the UK – will launch in early 2021, will enable our relationship managers to become growth advisors to their SME clients, with a suite of inputs, which will be delivered digitally.

He adds: “These include data insights into market dynamics and business performance by sectors. Each of the relationship managers will share these insights with customers so that they can review their business performance against the market and generate tangible actions to drive growth and deliver efficiencies.”

Omkar Nisal, senior vice president and head, banking EMEA at Wipro Limited: “Wipro is proud to partner with Cynergy Bank and Google Cloud to create this end-to-end digital banking and business services technology offering. With this partnership, we look forward to introducing a new way of banking to customers in the UK, followed by other markets around the world.”

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