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An ATM that speaks cockney rhyming slang ...you're having a giraffe!
Strange but true, a cash machine operator, Bank Machine, is introducing five Automated Teller Machines in East London that speak cockney rhyming slang. The usual on screen prompts and options have been replaced, so that customers going to the independent non-LINK cash machines will now be asked to enter their Huckleberry Finn (PIN) and to select the amount of sausage and mash (Cash) that they wish to withdraw |
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FSA reorganises its divisions to fight risk better
The Financial Services Authority (FSA) is overhauling its operational structure to try and identify and mitigate risk, supervision and enforcement more effectively post-crunch. The supervision of retail and wholesale firms will be under one division headed by Jon Pain from 1 October onwards when the changes come in. Meanwhile, Sally Dewar will oversee a new risk business unit, while an international division will be headed by Verena Ross |
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Friendly research deal between online research tool and insurer
Friends Provident is using the Confirmit platform for customer feedback to support its compliance with three of the Financial Services Authority’s Treating Customers Fairly (TCF) outcomes, covering clear information dissemination, products that adhere to the description, and decent complaint and cancellation procedures
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Fighting crime and abuse Renaissance
Emerging markets investment bank, Renaissance Capital, is installing Actimize’s anti-money laundering (AML) software in London to comply with FSA rules. A market abuse solution is also being introduced to the Moscow office to automate and streamline its compliance operation there following new rules |
