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FStech Roundtables
About FStech Roundtables:
FStech hosts a number of exclusive networking events for financial IT professionals (roundtables) throughout the year. For a list of upcoming FStech roundtable events, please visit our events page.

If you are interested in sponsoring an upcoming roundtable, please contact Sonia.Patel@fstech.co.uk +44 (0)20 7562 2430.
Risks and rewards, May/June 2012
On Thursday, 15 May, FStech (in association with sponsor Adapt) gathered together leading players in the FS sector to discuss the pros and cons of cloud services. Scott Thompson rounds up the highlights
Driving opportunities, May/June 2012
FStech brings you highlights from its outsourcing roundtable, held in London during May, in association with niu
Cat and mouse, March/April 2012
FStech reviews its latest roundtable, held in association with Palo Alto Networks. Taking place at Tower 42 during January, the event brought together leading figures in the FS sector to discuss the wide array of modern threats to security systems at financial institutions
Secure in the cloud - November/December 2011
On 19 October, FStech and sponsors Integralis and NTT Europe held a roundtable which looked at the issue of securing the path to the cloud, and also tackled compliance with legal regulations, the impact of the new mobile workforce and dynamic capacity management
Safety culture - November/December 2011
In October, FStech held a retail banking/IT security roundtable, in association with EMC, Stroz-Friedberg and F5, looking at such issues as compliance with security regulations, online banking and the mobile security threat. Highlights as follows
The new world - November/December 2011
In September, FStech and Elavon held a roundtable which focused on contactless and mobile payments. FStech Editor, Scott Thompson, brings you the highlights
Optimising datacentres - September/October 2011
The latest FStech roundtable, held in association with F5, Fusion-io and Internexion, looked at datacentres and the hugely important issues of virtualisation, cloud computing and mobile device growth
The outsourcing game - July/August 2011
Scott Thompson reviews the latest FStech roundtable, held in conjunction with HML and Invest Northern Ireland and covering the hot topic of outsourcing
Virtual Challenges - May/June 2011
FStech recently collaborated with EMC Consulting to host its latest roundtable discussion, addressing advancements in virtual desktop infrastructure (VDI) technology, and the considerations necessary prior to the implementation of a new VDI
IT Security roundtable - March/April 2011
Late last year, FStech and Symantec gathered bankers and insurance professionals to discuss IT security. Conversation flowed from mobile devices, iPads and desktop PCs, to virtualised desktops and fraud
The challenges of change - July/August 2009
Technology is going through a revolution, but how do organisations cope with these
challenges? Our roundtable assembled 12 major financial institutions, and suppliers
IBM and Intel, and asked them to debate and share their thoughts



FStech Whitepapers
Customer engagement: challenges, barriers & benefits for financial services
This intelligence paper reports Aspect's independent research into the customer engagement trends of financial services providers based in the UK, in 2012 and beyond. The findings, which were gathered from senior IT and business decision-makers, questioned their challenges, goals and barriers to adoption of both technology and multi-channel customer engagement.
FST Whitepapers
Customer engagement: challenges, barriers & benefits for financial services
This intelligence paper reports Aspect's independent research into the customer engagement trends of financial services providers based in the UK, in 2012 and beyond. The findings, which were gathered from senior IT and business decision-makers, questioned their challenges, goals and barriers to adoption of both technology and multi-channel customer engagement.
The business of social business - what works and how it's done
Social business represents a significant transformational opportunity for organisations. Many companies now realise the value of applying social approaches, both internally and externally. Social business can create valued customer experiences, increase workforce productivity and accelerate innovation. But companies can still wrestle with the organisational and cultural challenges posed by these new ways of working.
A new IBM Institute for Business Value study reveals how social approaches can be used to create meaningful business value.
Dragging Banks into the 21st Century – The Future of Banking
This paper looks at how investing in a Multi-Channel Framework is not a choice, but a necessity, if Banks are to safeguard market share, profit & growth in overcoming siloed & pre-existing legacy infrastructure to develop sophisticated online, digital and mobile customer channels.
Are We There Yet? Zero-Wait BI for Everyone
This CITO Research white paper, examines the business benefits of enabling users to perform their own data analysis, without making continual demands on IT.
Mobility Is Exploding: Are You Ready?
Mobile business intelligence replaces static information with real-time information, empowering data-driven decisions on the spot. This paper describes use cases to for bringing not just BI, but business discovery, to the front lines of your business.
Single Customer View in Financial Service
This white paper outlines what a single customer view is and what the UK requirements are, why this represents best practice and how it can be advantageous to the business, and the techniques and technologies that will be most effective in establishing and maintaining such an approach.
Genesys. Sustained Management: Changing the Game with Genesys iWD
The article explains how Genesys intelligent Workload Distribution (iWD) has the power to change the game in the contact center space based on new visibility into tracking, reporting, and performance management

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