RBS adds GetCash to m-banking app

RBS and NatWest customers can now use their mobiles to withdraw cash from ATMs. An addition to the RBS/NatWest mobile banking app means that, if they have forgotten or lost their card, they can still take out up to £100.

Customers with the app can request cash on their mobile and a six digit pin will be generated. This code is entered at an ATM, the amount of cash confirmed, and funds distributed accordingly.

GetCash builds upon an emergency cash offering which nearly 60,000 people have already used this year. "This has never been done anywhere in the UK, and yet is a really simple and secure way to help our customers get cash whenever and wherever they need it. We’ve heard countless stories from customers who’ve left their wallet behind, or parents who need a quick way to send money across to their children immediately - GetCash means these problems have been solved in a totally secure and painless way," says Ben Green, head of mobile at NatWest and RBS.

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