RBS Group/Monitise partnership agreement

Monitise has signed a partnership agreement with RBS Technology Services. Under the terms of the five year deal, it will utilise Monitise's platform to provide mobile apps and services to its customers.

The contract covers all RBS Group divisions including RBS and NatWest UK Retail, Citizens Bank US, Ulster Bank and RBS Global Corporate and Business. Will Jones, general manager for Monitise's RBS partnership, says: "New apps have been developed on the Monitise platform as part of a partnership project with RBS called Quantum Leap. It really does deliver a leap forward in terms of client innovation and convenience, with helpful banking at the heart of these new apps. The integrated technology is fully flexible and lets the bank optimise every app to take advantage of what advanced handsets can do."

Monitise group chief executive Alastair Lukies comments: "As a global provider of mobile money services we have great insights into the varied approaches being taken by banks and financial institutions around the world as they seek to defend and extend their business in this increasing digital and mobile age."

"RBS has positioned itself perfectly to embrace the mobile money evolution and we are delighted to be playing our part. Mobile, like any banking and payments ecosystem, needs to be easy-to-use, secure and interoperable and RBS are putting their customers first by recognising mobile as a channel in its own right, not just another 'access point' for the internet or a call centre. There are 5.5 billion mobile phones globally and organisations that understand and utilise that channel best are going to get closer to their customers."

    Share Story:

Recent Stories


Creating value together: Strategic partnerships in the age of GCCs
As Global Capability Centres reshape the financial services landscape, one question stands out: how do leading banks balance in-house innovation with strategic partnerships to drive real transformation?

Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.

Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.

Beyond compliance: Building unshakeable operational resilience in financial services
In today's rapidly evolving financial landscape, operational resilience has become a critical focus for institutions worldwide. As regulatory requirements grow more complex and cyber threats, particularly ransomware, become increasingly sophisticated, financial services providers must adapt and strengthen their defences. The intersection of compliance, technology, and security presents both challenges and opportunities.