Natterbox/Fujitsu team for mobile recording

Fujitsu and Natterbox have agreed a partnership re. the latter's recording and retention management solution for mobile devices.

The partnership aims to help organisations achieve compliance with the FSA mobile communications recording regulation, which came into force on 14 November 2011. It combines Natterbox’s cloud-based recording and retention product with Fujitsu’s global telecoms expertise, international network of service desks, datacentres and business continuity services. The two companies say that they are able to offer an on-network solution, which enables flexibility, speed of deployment and a scalable growth path.

“Our conversations with UK financial institutions have shown that there is still wide scale uncertainty among the sector about how to ensure full compliance with the FSA’s regulation and those solutions adopted to date are not fit for purpose,” says Stuart Rye, associate director, financial services, Fujitsu UK & Ireland. “In response to this, we are partnering with Natterbox to offer a robust, network-based recording and retention solution directly to our customers and through channel partners.”

“Following two years of intensive development, our compliant, network-based technology is the solution financial institutions in the UK, still desperately require,” comments Neil Hammerton, CEO at Natterbox. “However, compliance changes for mobile call recording have only just begun and our partnership with Fujitsu is focused on global opportunities and the next phase of voice recording and reporting.”

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