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Thursday 22 August 2019


Metro Bank lands innovation gong

Written by Scott Thompson

Metro Bank has won the Financial Services Award at Microsoft’s Visionary Awards for Outstanding Business Achievement. This recognises the most innovative financial services organisation in the EMEA region that is using cutting-edge technology to better serve its customers.

Wayne Morris, corporate vice president of marketing for Microsoft Business Solutions, comments: “Metro Bank has won the award as they are the perfect showcase of how business and technology teams can work together to deliver a truly amazing experience for customers and internal colleagues. The team constantly look at the very latest Microsoft technology to meet new business requirements and quickly look to provide a highly productive and engaging experience to manage customer facing interactions. They now have a complete single view of the customer and are constantly innovating and utilising our technology at the very core to achieve it. Truly exciting and a team that epitomise best practice!”

Craig Donaldson, chief executive, Metro Bank comments: “We are proud to have been recognised by Microsoft as the most innovative financial services firm in Europe, the Middle East and Africa. Whilst incumbent banks have continued to use outdated IT, we have been working with Microsoft to build entirely new systems dedicated to delivering outstanding customer service. It’s another example of how Metro Bank is revolutionising banking by putting our customers at the centre of everything we do.”

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