HSBC Merchant Services has launched Global Iris, a new online payment solution which aims to give merchants greater flexibility.

It combines virtual payments with hosted and non-hosted payment pages, which merchants can select individually or as a suite. The product has been launched in co-operation with Realex Payments.

Chris Davies, managing director at HSBC Merchant Services, says: “We understand that all merchants are different: some need more assistance with their PCI compliance, while others also require assistance with creating a fully integrated website for their e-commerce business. Some merchants simply want an alternative way of taking card-not-present payments. Global Iris can offer merchants all of this flexibility.”

The virtual terminal allows a merchant to process an online transaction without having to see the customer’s card. The card details are taken over the phone and the merchant can input them securely and directly into the terminal. When a customer wishes to make a purchase on the merchant’s own website, the option exists to direct the payment to an external provider or to handle the transaction on its own site. ‘Re-direct’ takes the cardholder to the Global Iris payment page to complete the payment. This is a fully hosted service that incorporates all PCI requirements surrounding the data capture. The ‘Remote’ option allows the merchant to include an integrated payment page within their own website. This can be branded with the company's logo. A dedicated Realex Payments technical helpdesk is also available to assist with coding and integrating the payment page.

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