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Established 1995
Sunday 16 December 2018


Engagement & Loyalty Awards 2016: winners

Written by Chris Lemmon

The Engagement & Loyalty awards took place at the London Millennium Hotel in Mayfair last night, with the winners revealed after a fabulous gala dinner.

Schroders, LV=, ShopDirect and Action for Asperger’s were among the companies to pick up a trophy on the night.

Congratulations to all of our winners:

Best E&L Scheme in the Retail Sector
Winner: Mothercare & Early Learning Centre

Best E&L Scheme in the Hospitality and Leisure Sector
Winner: Marriott International

Best E&L Scheme in Travel and Tourism
Winner: ebookers BONUS+ Rewards

Best E&L Scheme in Financial Services
Winner: Lloyds Banking Group

Special Award for Non-Profits
Winner: Action for Asperger's

Mobile E&L Scheme
Winner: SPAR UK and i-movo

Best Innovation in E&L
Winner: CNS Europe AB

Best Innovation in E&L in Partnership
Winner: Lenovo
Highly Commended: Q-Park

In-store Retailer of the Year
Winner: Mothercare & Early Learning Centre

Customer Experience Scheme of the Year
Winner: Aldi UK
Highly Commended: Superdrug

Best use of Social Media
Winner: Brooks Brothers

Best Marketing Campaign
Winner: Aldi UK: #AldiFavouriteThings

Most Disruptive Technology
Winner: SalesGossip

Most Innovative Technology (Online and physical)
Winner: Corethree

Best Use of Marketing Technology
Winner: PetsPyjamas & Adestra

Employee Engagement Scheme of the Year
Winner: Shop Direct

Best Use of Employee Engagement Technology
Winner: LV=

Best Gamification Strategy
Winner: Ketchup Loyalty and Odeabank
Highly Commended: NIG

Insight Award (Data and Analytics)
Winner: Schroders

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