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Sunday 21 October 2018


CUA to trial identity verification technology

Written by Anthony Strzalek

Australia’s largest credit union CUA has announced that it will trial Australia Post’s new digital identity verification service later this year.

CUA will pilot the Digital iD technology, becoming the first banking provider in the country to sign up to trial the platform.

The CUA is one of four organisations which have committed to pilot the online and mobile identity verification service across banking, foreign currency, outsourcing of tasks and police checks.

CUA will initially offer Digital iD to new members, enabling them to verify their identity online in minutes. The trial will commence in the coming months, paving the way for more members to join CUA and open an account digitally, without needing to complete the application in-person at a branch.

CUA chief digital officer, Sue Coulter, said: “By leveraging Australia Post’s innovation and their expertise in identity verification, CUA is making it possible for even more members to join CUA quickly and easily, either online or from their mobile device.”

Australia Post executive general manager, Andrew Walduck, said that existing identity verification processes were time consuming and cost the Australian economy up to $11 billion a year. “That’s why we have developed the safe and secure Digital iD platform, so people can prove who they say they are when they are interacting online with government and private sector organisations,” he said.

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