Archive for August, 2009

FST Awards 2010 – Nominations open for the tenth anniversary event

Tuesday, August 25th, 2009

  The tenth annual FST Awards 2010 will be held on 25 March at the Royal Lancaster Hotel, London. The event attracted 405 guests from all sectors of the financial services industry last year. RBS, Allied Irish and Barclays sent in entries from their retail banking operations, with Citi, Deutsche Bank ...

An ATM that speaks cockney rhyming slang …you’re having a giraffe!

Tuesday, August 25th, 2009

  Strange but true, a cash machine operator, Bank Machine, is introducing five Automated Teller Machines in East London that speak cockney rhyming slang. The usual on screen prompts and options have been replaced, so that customers going to the independent non-LINK cash machines will now be asked to enter their ...

Your brand in the web 2.0 world

Monday, August 24th, 2009

The advent of the web 2.0 technologies, such as twitter, social networking sites like Facebook, and other new forms of communication that utilise user-generated content, means that protecting your brand has never been more challenging. If a bank or insurer loses a disk containing people's personal details, or pays our ...

RBS loses £1bn so far this year, following on from Lloyds’ £4 bn loss

Friday, August 7th, 2009

The Royal Bank of Scotland Group reported a pre-tax profit of £15m today for the first six months of the year, but this was transformed into a £1 bn loss after paying tax and dividends to the UK government, which owns 70 per cent of the group following its rescue ...

Barclays profits up 8%, while HSBC takes a hit but still makes £2.98 bn

Monday, August 3rd, 2009

All the talk of a return of investment banking profits and, controversially, bonuses for traders and staff, was further supported this morning when Barclays announced that its pre-tax profits for the first half of 2009 rose 8% to £2.98 billion, versus the same period last year. The investment banking arm, ...